Het taalbeleidsplan van de Iris Ziekenhuizen
For the quality of hosting and care in a hospital, the communication between staff and the patient is essential. IRIS, the umbrella organisation of 5 public hospitals, has developed a language policy plan to improve the bilingual and multilingual competencies of their 9,000 members of staff. The language training has a solid didactic basis, the aims are linked to the European Reference Framework for Foreign Language Learning. IRIS cooperates with partners as the House of the Dutch Language in Brussels, the University of Antwerp, various language schools and private hospitals.